Who we are
PETRANOL Kimya Sanayi Ticaret Limited Şirketi (“PETRANOL”) is the data controller for the personal data described here, under the Turkish Personal Data Protection Law No. 6698 (KVKK). Address: Halil Rıfat Paşa Mah. Yüzer Havuz Sk. Perpa Ticaret Merkezi A Blok No: 1, İç Kapı No: 568, Şişli / İstanbul, Türkiye. Email: ops@petranol.com.tr.
What we collect
When you send a request through the form on this website, we receive your name, company, email address, phone number if you give it, and the details of your enquiry (product, quantity, destination, delivery period and message). We do not use analytics or advertising tools on this website.
Why we use it
We use this data to answer your enquiry, prepare a commercial proposal and carry out the steps needed before a contract. The legal grounds are Article 5(2)(c) of KVKK, processing necessary for the establishment of a contract, and Article 5(2)(f), our legitimate interest in replying to business enquiries.
Who receives it
The request is delivered to our team by email. The service providers that host this website and deliver its email may store the data on servers outside Türkiye; any such transfer is carried out in line with Article 9 of KVKK. We do not sell personal data or share it for marketing.
How long we keep it
We keep enquiry data for as long as the business relationship requires and for the periods set by Turkish commercial and tax law, then delete or anonymise it.
Your rights
Under Article 11 of KVKK you may ask whether your data is processed, request information about it, ask for it to be corrected or deleted, learn to whom it has been transferred, object to a result arising from automated analysis, and claim compensation for damage caused by unlawful processing.
To use these rights, write to ops@petranol.com.tr or send a signed letter to our office address. We reply within 30 days.